Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you create an account.
• Gameplay Data: Game sessions, scores, items spotted, boards completed, and other in-game activity.
• Device Information: Device type, operating system, and unique device identifiers.
• Location Data: Approximate or precise location if you grant permission, used to enhance gameplay features.
• Photos: Images you choose to capture and submit within the App for item verification purposes.
• Usage Data: How you interact with the App, including features used and session duration.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve the Tingo game experience
• Create and manage your account
• Enable multiplayer and social features
• Send you updates, news, and promotional communications (with your consent)
• Respond to customer support inquiries
• Detect and prevent fraud or abuse
• Comply with legal obligations

3. Location Data

Tingo may request access to your device's location to enhance gameplay. Location access is optional and can be revoked at any time through your device settings. We do not sell or share precise location data with third parties for advertising purposes.

4. Camera and Photos

Tingo may request camera access to allow you to photograph items as part of gameplay. Photos are used solely for game verification and are not shared publicly without your explicit consent. You may revoke camera permissions at any time through your device settings.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Trusted third-party vendors who help us operate the App (e.g., hosting, analytics, customer support).
• Other Players: Your username and game stats may be visible to other players in multiplayer and leaderboard features.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us. Some information may be retained for legal or operational purposes.

7. Children's Privacy

Tingo is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Security

We use industry-standard security measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability in a machine-readable format

To exercise these rights, contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the App or email. Your continued use of Tingo after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

Questions about this Privacy Policy? Reach us at: [email protected]