Support
Need help with Tingo? We're here. Reach our support team at [email protected] and we'll get back to you as soon as we can — usually within a couple of business days.
What we can help with
- Account issues: trouble signing in, resetting your password, or updating your profile.
- Gameplay questions: how a feature works, joining or hosting a game, or how Tingos are scored.
- Bug reports: something broken or behaving unexpectedly. Please include your device, OS version, and steps to reproduce if you can.
- Feature requests: ideas to make Tingo better. We read every one.
Account & data deletion
You can request deletion of your account and associated data at any time by emailing [email protected] from the address tied to your account. We'll confirm and process the request promptly. Some information may be retained for legal or operational purposes as described in our Privacy Policy.
Privacy & terms
For details on how we handle your information and the rules for using Tingo, see our Privacy Policy and Terms of Service.
Other inquiries
For anything that isn't support — press, partnerships, or general questions — email [email protected].